{"id":56581,"date":"2026-03-30T01:04:46","date_gmt":"2026-03-29T14:04:46","guid":{"rendered":"https:\/\/absoluteimmigration.com\/nz\/?p=56581"},"modified":"2026-03-25T11:45:08","modified_gmt":"2026-03-25T00:45:08","slug":"immigration-new-zealand-warns-migrants-about-new-phone-scam","status":"publish","type":"post","link":"https:\/\/absoluteimmigration.com\/nz\/news\/immigration-new-zealand-warns-migrants-about-new-phone-scam\/","title":{"rendered":"Immigration New Zealand warns migrants about new phone scam"},"content":{"rendered":"\t\t
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Immigration New Zealand warns migrants about phone scams using NZ mobile numbers<\/strong><\/span><\/h2>

Immigration New Zealand<\/span><\/span><\/a> (INZ) issued a warning about a recent increase in phone scams where callers impersonate INZ officials. These callers are using New Zealand mobile numbers to appear legitimate, but the calls are not genuine.<\/p>

INZ has confirmed that they will never contact individuals by phone to request payments. Any demand for money, bank details, or personal information over the phone should be treated as suspicious.<\/p>

Scammers often attempt to create fear by claiming that there is an urgent problem with a visa. They may instruct the recipient to press a number to speak with an operator or threaten legal action if the individual does not comply. Some callers have demanded immediate payment or requested sensitive information such as passport details or bank account numbers.<\/p>

These calls do not come from Immigration New Zealand, and individuals are strongly advised not to engage. To help migrants recognise these tactics, below are two recent scam call examples<\/strong> reported to INZ and community organisations:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Example one: urgent visa problem scam call<\/strong><\/span><\/h2>

A migrant receives a call from a New Zealand mobile number. After a short pause, an automated voice plays:<\/p>

\u201cThis is Immigration New Zealand. There is an urgent problem with your visa. Press 1 to speak with an officer immediately.\u201d<\/em><\/strong><\/p><\/blockquote>

When the individual presses 1, a person claiming to be an INZ officer answers:<\/p>

\u201cYour visa has been flagged for cancellation due to incomplete information. To stop the cancellation, you must pay an immediate verification fee. If you do not pay today, you may face deportation.\u201d<\/em><\/strong><\/p><\/blockquote>

The caller then asks for the person\u2019s passport number, date of birth, and bank card details. This type of call is not<\/strong> from Immigration New Zealand.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Example two: verification of identity scam call<\/span><\/strong><\/span><\/h2>

A caller using a standard NZ mobile number introduces themselves:<\/p>

\u201cHello, I am calling from Immigration New Zealand. We are conducting a routine identity check on all migrants. We need to confirm your personal details to keep your visa active.\u201d<\/em><\/strong><\/p><\/blockquote>

The caller then requests passport information, home address, IRD number, and payment for a \u201cprocessing fee.\u201d When the individual hesitates, the scammer increases pressure:<\/p>

\u201cIf you do not provide this information now, your visa may be suspended. This is your final warning.\u201d<\/em><\/strong><\/p><\/blockquote>

INZ has confirmed they never request payments or personal information over the phone.\u00a0These calls do not come from Immigration New Zealand, and individuals are strongly advised not to engage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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What to do if you receive a suspicious call<\/span><\/strong><\/span><\/h2>

If you or someone you know receives a suspicious call:<\/p>