{"id":56581,"date":"2026-03-30T01:04:46","date_gmt":"2026-03-29T14:04:46","guid":{"rendered":"https:\/\/absoluteimmigration.com\/nz\/?p=56581"},"modified":"2026-06-05T14:55:18","modified_gmt":"2026-06-05T04:55:18","slug":"immigration-new-zealand-warns-migrants-about-new-phone-scam","status":"publish","type":"post","link":"https:\/\/absoluteimmigration.com\/nz\/news\/immigration-new-zealand-warns-migrants-about-new-phone-scam\/","title":{"rendered":"Immigration New Zealand warns migrants about new phone scam"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"56581\" class=\"elementor elementor-56581\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e26c462 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e26c462\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-afa09d7\" data-id=\"afa09d7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0881fec elementor-widget elementor-widget-text-editor\" data-id=\"0881fec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #ed7d31\"><strong>Immigration New Zealand warns migrants about phone scams using NZ mobile numbers<\/strong><\/span><\/h2><p><a href=\"https:\/\/www.immigration.govt.nz\/about-us\/news-centre\/immigration-scam-phone-calls-on-the-rise\/\"><span style=\"text-decoration: underline\"><span style=\"color: #ed7d31;text-decoration: underline\">Immigration New Zealand<\/span><\/span><\/a> (INZ) issued a warning about a recent increase in phone scams where callers impersonate INZ officials. These callers are using New Zealand mobile numbers to appear legitimate, but the calls are not genuine.<\/p><p>INZ has confirmed that they will never contact individuals by phone to request payments. Any demand for money, bank details, or personal information over the phone should be treated as suspicious.<\/p><p>Scammers often attempt to create fear by claiming that there is an urgent problem with a visa. They may instruct the recipient to press a number to speak with an operator or threaten legal action if the individual does not comply. Some callers have demanded immediate payment or requested sensitive information such as passport details or bank account numbers.<\/p><p>These calls do not come from Immigration New Zealand, and individuals are strongly advised not to engage. To help migrants recognise these tactics, below are <strong>two recent scam call examples<\/strong> reported to INZ and community organisations:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8763309 elementor-widget elementor-widget-heading\" data-id=\"8763309\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/absoluteimmigration.com\/nz\/\">.<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01bb07e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01bb07e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7866d61\" data-id=\"7866d61\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17bfbc5 elementor-widget elementor-widget-text-editor\" data-id=\"17bfbc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #ed7d31\"><strong>Example one: urgent visa problem scam call<\/strong><\/span><\/h2><p>A migrant receives a call from a New Zealand mobile number. After a short pause, an automated voice plays:<\/p><blockquote><p><strong><em>\u201cThis is Immigration New Zealand. There is an urgent problem with your visa. Press 1 to speak with an officer immediately.\u201d<\/em><\/strong><\/p><\/blockquote><p>When the individual presses 1, a person claiming to be an INZ officer answers:<\/p><blockquote><p><strong><em>\u201cYour visa has been flagged for cancellation due to incomplete information. To stop the cancellation, you must pay an immediate verification fee. If you do not pay today, you may face deportation.\u201d<\/em><\/strong><\/p><\/blockquote><p>The caller then asks for the person\u2019s passport number, date of birth, and bank card details. This type of call is <strong>not<\/strong> from Immigration New Zealand.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02e4252 elementor-widget elementor-widget-heading\" data-id=\"02e4252\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/absoluteimmigration.com\/nz\/\">.<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c47c1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c47c1e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4ab1c9b\" data-id=\"4ab1c9b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-018bdd7 elementor-widget elementor-widget-text-editor\" data-id=\"018bdd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #ed7d31\"><strong><span style=\"color: #ed7d31\">Example two: verification of identity scam call<\/span><\/strong><\/span><\/h2><p>A caller using a standard NZ mobile number introduces themselves:<\/p><blockquote><p><strong><em>\u201cHello, I am calling from Immigration New Zealand. We are conducting a routine identity check on all migrants. We need to confirm your personal details to keep your visa active.\u201d<\/em><\/strong><\/p><\/blockquote><p>The caller then requests passport information, home address, IRD number, and payment for a \u201cprocessing fee.\u201d When the individual hesitates, the scammer increases pressure:<\/p><blockquote><p><strong><em>\u201cIf you do not provide this information now, your visa may be suspended. This is your final warning.\u201d<\/em><\/strong><\/p><\/blockquote><p>INZ has confirmed they never request payments or personal information over the phone.\u00a0These calls do not come from Immigration New Zealand, and individuals are strongly advised not to engage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-236477c elementor-widget elementor-widget-heading\" data-id=\"236477c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/absoluteimmigration.com\/nz\/\">.<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d56c5de elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d56c5de\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e32e939\" data-id=\"e32e939\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-defd05d elementor-widget elementor-widget-text-editor\" data-id=\"defd05d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #ed7d31\"><strong><span style=\"color: #ed7d31\">What to do if you receive a suspicious call<\/span><\/strong><\/span><\/h2><p>If you or someone you know receives a suspicious call:<\/p><ul><li>Do not provide any personal or financial information<\/li><li>Hang up immediately<\/li><li>Report the scam to <a href=\"https:\/\/www.cert.govt.nz\/report\/business-and-individuals\/\"><span style=\"text-decoration: underline\"><span style=\"color: #ed7d31;text-decoration: underline\">CERT NZ<\/span><\/span><\/a> using the online reporting form<\/li><li>If you are in New Zealand, you can <span class=\"NormalTextRun CommentStart CommentHighlightPipeRest CommentHighlightRest SCXW169881093 BCX0\">also\u00a0<\/span><span class=\"NormalTextRun CommentHighlightRest SCXW169881093 BCX0\">call<\/span><span class=\"NormalTextRun CommentHighlightRest SCXW169881093 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed CommentHighlightRest SCXW169881093 BCX0\">Netsafe<\/span><span class=\"NormalTextRun CommentHighlightRest SCXW169881093 BCX0\"> on +64 0508 638 723 for advice<\/span><\/li><li>Alternatively, one of our immigration advisers can assist you on +61 3 9827 3721<\/li><\/ul><p>\u00a0<\/p><p>Raising awareness within migrant communities is essential, as scammers often target individuals who may be unfamiliar with local processes or concerned about their visa status.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc9971a elementor-widget elementor-widget-heading\" data-id=\"dc9971a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/absoluteimmigration.com\/nz\/\">.<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cb1d57d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cb1d57d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-252e341\" data-id=\"252e341\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d884b7 elementor-widget elementor-widget-text-editor\" data-id=\"5d884b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #ed7d31\"><strong><span style=\"color: #ed7d31\">How Absolute Immigration NZ can help<\/span><\/strong><\/span><\/h2><p>Absolute Immigration NZ provides trusted guidance to migrants, visa holders, and employers who are concerned about the legitimacy of communications they receive.<\/p><p><strong>Our team can:<\/strong><\/p><ul><li>Confirm whether any genuine action is required on your visa<\/li><li>Review suspicious calls, emails, or messages for authenticity<\/li><li>Provide advice on how to respond safely<\/li><li>Offer reassurance if you feel uncertain or pressured<\/li><\/ul><p>\u00a0<\/p><p>Our advisors understand the stress that visa processes can create, and we are committed to ensuring that migrants feel informed, supported, and protected from scams.<\/p><p>For assistance with New Zealand visa applications or travel planning, contact Absolute Immigration New Zealand at <strong><span style=\"text-decoration: underline\"><span style=\"color: #ed7d31;text-decoration: underline\"><a style=\"color: #ed7d31;text-decoration: underline\" href=\"mailto:aisupport@absoluteimmigration.com\">aisupport@absoluteimmigration.com<\/a><\/span><\/span><\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2fef1b elementor-widget elementor-widget-heading\" data-id=\"f2fef1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/absoluteimmigration.com\/nz\/\">.<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Immigration New Zealand is warning migrants about a phone scam involving callers who impersonate INZ and demand payments or personal information. <\/p>\n","protected":false},"author":14,"featured_media":56583,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25,20],"tags":[781,780,396,778,777,779],"class_list":["post-56581","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-new-zealand","tag-absolute-immigration-nz","tag-cert-nz","tag-immigration-new-zealand","tag-migrant-safety","tag-phone-scam","tag-visa-fraud-prevention"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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Immigration New Zealand warns migrants about a new phone scam using NZ mobile numbers Scammers are impersonating Immigration New Zealand and calling migrants to demand payments or personal information. These calls may sound convincing, but they are not genuine. INZ will never ask for money, bank details, or passport information over the phone. If you receive a suspicious call: \u2022 Do not share any information \u2022 Hang up immediately \u2022 Report it to CERT NZ \u2022 Alternatively, one of our immigration advisers can assist you on +61 3 9827 3721 Absolute Immigration NZ can help you check whether a call, email, or message is legitimate. 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These calls may sound convincing, but they are not genuine. INZ will never ask for money, bank details, or passport information over the phone. If you receive a suspicious call: \u2022 Do not share any information \u2022 Hang up immediately \u2022 Report it to CERT NZ \u2022 Alternatively, one of our immigration advisers can assist you on +61 3 9827 3721 Absolute Immigration NZ can help you check whether a call, email, or message is legitimate. 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